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Customer satisfaction is our #1 goal. We pride ourselves on using only the best manufacturers and we are proud of our record. But, if for some reason you are not satisfied, notify us immediately. All legitimate return claims will be honored.
In order to process your claim quickly and fairly, the below procedures are required.


RETURN AUTHORIZATION IS REQUIRED FOR EXCHANGES

Return requests must be made within 14 days of receipt of order.

To obtain an R.A.#, email or call our Customer Service Department at:
Sales@tcsums.com
(601)981-9274

The R.A.# must appear on the outside of all cartons or packages or it will be refused by our receiving department.


INSTRUCTIONS FOR EXCHANGE OF MERCHANDISE

1. Return package via US Mail or UPS (do not return collect).
2. Package the product carefully to insure its safe arrival to:

US Mail Return Address:
PO Box 4529
Jackson, MS 39296
UPS Return Address:
2715 N. State Street
Jackson, MS 39216

3. Return only the items that have received a return authorization number.
4. Return must be made within 14 days of receipt of R.A.#.

No exchange or store credit will be issued until an inspection of the merchandise is completed and approved by the returns department. Any deviation from our policies will delay your exchange or store credit.


ACCEPTABLE EXCHANGES

TC's Uniforms will accept returns of unwashed, unworn merchandise in resalable condition.


EXCHANGES NOT ACCEPTED

In an effort to be fair and consistent with all of our customers and continue to provide you with our best possible service, there are certain returns that we do not accept.
These include seasonal and holiday prints, discontinued styles and prints, and customized (embroidered) garments.


EXCHANGE/CREDITS

TC's Uniforms will exchange merchandise or issue a gift card for the amount of the returned garment(s) as per your request. No refunds will be given. If an exchanged item is to be shipped back to a customer, a $5.99 shipping charge will be the customer's responsibility for payment.
No refunds will be given!!